Legal Issue

This is something I like to share with you from my knowledge and also from my lecture.

Notice that most of the time, the receipt / invoice you received from the merchant carries this exclusion clause or similarly worded statement:
"Goods sold are not returnable" or "No refund once sold".

The thing is, As long as your good is purchased for home use and not for business (i.e. to be resold), the above exclusion clause is NULL and VOID.

That means, as long as the good is defective, regardless of what is worded, you CAN get back all your money spent. You do not have to accept a repair
on the good or an exchange. You CAN ask for a refund. AND you are LEGALLY right and entitled to! What a relevation!!

And most of the time the merchant will refuse to return you your money.

Her advice? >From her own experience (and no less than 7 and all successful!), she will threaten the merchant with four words: "SEE YOU IN COURT!". mcm dlm drma tuh!!

The court here refers to the Small Claims Tribunal Court or in bahasa we call tribunal pengguna.

However, you don't have to tell them what court! All you have to pay is RM10 admin fee and the loser (the merchant) will have to refund you the money
PLUS the admin fee!

i am sharing this with us because she felt that even educated people are cowed by such unfair wordings.


salam keadilan!!